Help with the app, without a Dialed account.

How to reach us

Email support@dialedjournal.app for help, bug reports, and feature requests. It is the same address the Send feedback button inside the app writes to, so use whichever is easier. We read everything.

To help us help you, include:

• The app version, shown on the About card in the You tab.
• Your iOS version and iPhone model.
• What you did, what you expected, and what happened instead.

Please do not email journal entries or anything else you would rather keep private. A description of the problem is enough.

What support cannot do

There is no Dialed account to make and the developer runs no server. Support cannot retrieve your journal from a developer server. An iCloud Backup or an encrypted Finder backup can restore the app container. The iCloud Drive copy and files you share are separate copies. The developer cannot reset your journal or iCloud copy keys for you.

The beta

Dialed is in public TestFlight beta for iPhone: no invite and no waiting list. Beta builds move quickly, so if you hit a bug, the build number TestFlight shows next to the version helps us place it. Feedback sent through TestFlight itself reaches us too; both routes land with the same team.

Privacy

Your journal is an encrypted file in this app's storage. Dialed has no account and the developer runs no server. The full policy is on the privacy page.